Technology & Innovation | BNY
ARTIFICIAL INTELLIGENCE
Developing Next-Generation Solutions
For more than five years, BNY has been creating Artificial Intelligence (AI) enabled solutions for financial services – and we’re continuing to move fast to accelerate our AI journey. We are the first major bank to deploy an AI Supercomputer (powered by NVIDIA) to accelerate processing capacity and to launch AI enabled capabilities. We have more than 50 AI-enabled solutions in production, as well as our own Enterprise AI platform.
Due to our position in the financial markets, we have a unique viewpoint and financial data set that can help clients make data-driven decisions and make the financial markets more resilient.
By integrating AI into our core operations, empowering our people, and innovating for our clients, we are not just adapting to the future, we are actively shaping it.
Advancing Responsible & Ethical AI in Financial Services
As a financial institution that greatly values innovation and trust, we believe in both the potential of data and AI to support the financial system’s continued evolution, and the need for robust guardrails to manage their responsible use. Our goal is to promote the compliant, responsible and ethical use of AI.
Introducing Eliza
Our enterprise AI platform, Eliza, is built on the premise of foundational, reusable capabilities and is designed to enhance client service, company operations and drive cultural transformation through the power of artificial intelligence.
Named after Eliza Hamilton, well-known philanthropist and wife of our founder Alexander Hamilton, Eliza offers BNY employees a marketplace of AI solutions, access to approved datasets and a community for insights into intelligent tools and platforms.
As a central resource, Eliza empowers employees with advanced AI capabilities, streamlining workflows and fostering innovation across the bank within a robust governance framework.
How We Use AI Today & Exploring for the Future
Today, we have more than 80 AI-enabled solutions in production. These solutions support predictive analytics, automation and anomaly detection, among other capabilities. We design our solutions to help clients transform their businesses while enhancing our own infrastructure.
Client Experience
We are exploring ways to harness the power of AI in our new product offerings to enable faster decision-making and increased efficiency.
New Products and Solutions
We are exploring ways to harness the power of AI in our new product offerings to enable faster decision-making and increased efficiency.
Employee Experience
We are exploring AI-driven tools to help our employees’ continuous growth.
BNY's AI
Governance Framework
AI governance at BNY is a multidisciplinary activity that draws upon the expertise of our various departments, including Legal, Privacy, Responsible AI, Data Governance, Information Security, Resiliency, Risk and Compliance. Governance activities are operated across the AI lifecycle, and collectively support the responsible development, deployment and operation of AI systems. Our AI governance framework applies our Commitment to the Responsible, Ethical Use of Data and AI in practice.
Enhanced Anomaly Detection in Financial Transactions through Decentralized AI
Through a collaboration with Kinexys by J.P. Morgan, "Project Aikya," BNY is exploring new AI solutions like Federated Learning to boost insights, improve decision-making, and drive innovation across financial services.
Investing in AI Talent Readiness
130 hours
of AI learning content
available to all employees, tailored to various personas, including a pathway for executive leadership, through the firm’s learning management system1
26K+ hours
of AI training completed
by 2,700+ BNY employees during the first five months following the launch of the AI learning program1
46K+
employees
onboarded on Eliza, the firm’s centralized AI platform, offering over 90% of the workforce an opportunity to leverage generative AI capabilities responsibly
1.1K
employees
participated in the firm’s 2024 Hackcelerator 2.02 during which 120+ AI-based ideas were explored in the Wealth and Investment businesses
1) As of February 1, 2025
2) An internal Hackathon event held May 13-29, 2024
Academic Collaborations
BNY is committed to developing and maintaining strong collaborations with academic and research institutions on AI-related research and sponsored projects. These collaborations help drive innovation and support talent acquisition benefitting both BNY and the institutions. A few examples of our existing relationships appear below.
Carnegie Mellon University
The Master of Science in Artificial Intelligence and Innovation program at Carnegie Mellon University enables its students to identify AI applications and develop and deploy AI solutions that solve practical market problems.
Stevens Institute of Technology & Rensselaer Polytechnic Institute
CRAFT is a fintech-based Industry/University Cooperative Research Center (I/UCRC), where the center's academic and industry partners collaboratively create innovative solutions in machine learning and artificial intelligence, quantum computing, decentralized finance (DeFi) and blockchain technology, generative language models, climate impact on investment and financing and cybersecurity.
Massachusetts Institute of Technology
MIT’s Computer Science and Artificial Intelligence Laboratory (CSAIL) pioneers research in computing and artificial intelligence that focuses on developing new technologies, conducting research and inspiring future scientists and technologists in the field of computing and artificial intelligence.
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Are you interested in joining us?
When you join BNY, you will have the chance to work with thought leaders and industry trailblazers. Our finance, engineering and operations leaders have spent decades pioneering vanguard methods of working and spurring new ideas within the financial sector. Join us and learn from the best in our collaborative environment.