London, July 21, 2025 — The Bank of New York Mellon Corporation (BNY) (NYSE: BK), a global financial services company, has been recognized by leading financial publication Euromoney for its ongoing enterprise-wide transformation across strategy, operations and culture.
The "World’s Best Bank Transformation” award highlights BNY’s implementation of a new Platforms Operating Model, a unified client coverage approach, and a cultural shift anchored in making all employees shareholders and simplified principles that guide behavior. Together, these changes have driven stronger client engagement, improved operational efficiency and sustained financial performance momentum.
“With its diverse, interrelated businesses and high-tech investment, BNY’s success in breaking down silos has driven a transformative three-year journey that has boosted commercial capabilities and operational efficiency, and renewed excitement around America’s oldest bank,” said Dominic O’Neill, Euromoney’s Head of Banking. “The transformation has fueled consistent quarter-on-quarter improvements in operating leverage and a record net income and revenue for 2024. A sharper focus on cross-business referrals has further led to an increasing number of clients who use multiple business lines.”
One element of BNY’s transformation that was recognized by Euromoney is its Platforms Operating Model, introduced to drive top-line growth and scalability. This model has led to faster processing times, increased onboarding volume and expanded currency offerings for payments.
“BNY’s transformation continues to drive innovation, deepen client relationships and position the firm for long-term growth,” said Jayee Koffey, Chief Enablement and Global Affairs Officer at BNY. “We have redesigned how we work — from centralizing onboarding to embedding a unified coverage model, and the results speak for themselves: an increase in clients engaging across multiple lines of business, consistent improvements in operating leverage and record financial results in 2024.”
BNY’s transformation journey is characterized by a relentless focus on client obsession, operational efficiency and cultural transformation.
“Our transformational journey is powered by our culture — we have simplified how we work, broken down silos and empowered our teams to act with shared ownership,” said Koffey. “This recognition from Euromoney underscores our role at the forefront of global financial markets and unwavering commitment to the clients we serve across more than 100 markets.”
BNY
BNY is a global financial services company that helps make money work for the world – managing it, moving it and keeping it safe. For more than 240 years BNY has partnered alongside clients, putting its expertise and platforms to work to help them achieve their ambitions. Today BNY helps over 90% of Fortune 100 companies and nearly all the top 100 banks globally to access the money they need. BNY supports governments in funding local projects and works with over 90% of the top 100 pension plans to safeguard investments for millions of individuals, and so much more. As of March 31, 2025, BNY oversees $53.1 trillion in assets under custody and/or administration and $2.0 trillion in assets under management.
BNY is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Headquartered in New York City, BNY has been named among Fortune's World's Most Admired Companies and Fast Company's Best Workplaces for Innovators. Additional information is available on www.bny.com. Follow on LinkedIn or visit the BNY Newsroom for the latest company news.
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Jessica Thomas