Frequently Asked Question

Important Information

Effective October 16, 2023, Computershare became BNY’s Transfer Agent, Registrar, Dividend Disbursing Agent and Administrator of the Dividend Reinvestment Plan. Accordingly, your shareholder records and investment information were automatically transferred to Computershare.

Services Offered

Current Shareholder of a Public Company Where Computershare Serves as the Transfer Agent

I am a Stockholder in another company and I:

• lost my stock certificate
• want to confirm the record of my stock holdings
• want to transfer my stock into someone else's name
• want to buy or sell shares
• want to change my address
• have a question on my dividend
   

Contact Computershare

https://www-us.computershare.com/Investor

Telephone

Toll-Free
+1 800 205 7699
Outside the United States
+1 617 360 6990

I am a current stockholder and I:

• lost my stock certificate
• want to confirm the record of my stock holdings
• want to transfer my stock into someone else's name
• want to buy/sell shares of The Bank of New York Mellon
• want to change my address
• have a question on my dividend
• have not exchanged my shares of The Bank of New York Company, Inc. or Mellon Financial Corporation

Visit the Computershare Investor Center website or call toll free +1 800 205 7699 or +1 617 360 6990 (outside the United States).

For a free copy of the Corporation's Annual Report on Form 10-K or the quarterly earnings news release on Form 8-K, as filed with the Securities and Exchange Commission, please e-mail BNY's Investor Relations or call Computershare at toll free +1 800 205 7699 or +1 617 360 6990 (outside the United States).

Dividend Automatic Deposits

You may enroll online for direct deposit of your dividend checks 24 hours a day, seven days a week at www-us.computershare.com/investor. Please Login and select My Profile, Banking Details and add payment instructions. For more information, contact Computershare or call

Toll-Free
+1 800 205 7699
Outside the United States
+1 617 360 6990

Regular mail:
Computershare
P.O. Box 43006
Providence, RI 02940-3006

Registered or Overnight Mail:
Computershare
150 Royall St., Suite 101
Canton, MA 02021

Dividend Payment Schedule

Subject to approval of the board of directors, dividends are paid on BNY’s common stock in February, May, August and November.

Please submit a written request, with your full name and address the way it appears on your account to the address(es) below. For more information, contact Computershare Investor Center or call toll free +1 800 205 7699 or +1 617 360 6990 (outside the United States).

Regular mail:
c/o Computershare
P.O. Box 43006
Providence, RI 02940-3006

Certified and Overnight Delivery:
Computershare
150 Royall St., Suite 101
Canton, MA 02021

You can purchase your shares through a direct stock purchase plan and dividend reinvestment plan. To obtain additional information and enrollment form, contact the Plan Administrator, Computershare, at the Computershare Investor Center or call toll free +1 800 205 7699 or +1 617 360 6990 (outside the United States).