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    Retirement advice in the UK: Time for change

    We have partnered with NextWealth on the seventh edition of its report on how retirement advice in the UK is changing. This edition is especially interesting with our research coming six months after the FCA’s thematic review of retirement income advice.

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RETIREMENT ADVICE
IN THE UK:
TIME FOR
CHANGE?

 

 Download report
 
Overview
Key topics covered
Delving deeper
About the research


 

Overview

We’re delighted to be partnering with NextWealth on the seventh edition of its report on how retirement advice in the UK is changing. This edition is especially interesting with our research coming six months after the FCA’s thematic review of retirement income advice.

We find that retirement advice remains a huge part of adviser businesses, and that firms are starting to react to the recommendations of the FCA’s review. However, it appears that not all have taken the review onboard with many firms not yet seeing a need for change.

This edition also features insights from advised clients who, overall, are satisfied with the service they receive and believe it represents value for money. 

We hope that this research is helpful for firms thinking about if and how they might need to adapt their retirement advice approach. Please let us know what you think. We’re keen to understand how we can make it more useful for you in the future.

Richard Parkin, Head of Retirement,
BNY Investments
Richard.Parkin@bny.com

KEY TOPICS COVERED

01
Demand for retirement advice is expected to rise

Demand for retirement advice is expected to rise

57% of advised assets are for clients who are approaching, at or in retirement. Advisers have a positive outlook seeing many factors expected to drive increased demand.

  • Tax changes are the biggest driver with a net 63% seeing these increasing the demand for retirement advice
  • The current market and economic environment is also a big driver of demand according to a net 54% of firms
  • Even changes to the advice/guidance boundary are seen as positive by more than a third of advisers
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Clients have a variety of objectives

Clients have a variety of objectives

Not all retirement advice is for those taking income, passing wealth on is equally important. On average, 46% of clients are taking regular income.

  • 37% of advisers say most of their clients are looking to take income while preserving capital while only 14% said most clients were looking to exhaust their capital on or before death.
  • 35% say passing savings on to loved ones is a priority for most of their clients
  • Taking ad hoc lump sums is also popular with 19% saying most of their clients are doing this.
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Response to the FCA’s retirement income advice review is not universal

Response to the FCA’s retirement income advice review is not universal

Firms are starting to act on the findings of the FCA’s thematic review, but some are still to get the message.

  • 14% of firms have adopted a Centralised Retirement Proposition (CRP) in the past 12 months with 20% expecting to do so in the next year. Nearly half of these say regulation is driving this.
  • The FCA criticised withdrawal approaches that didn’t reflect client circumstances but 27% regularly use a fixed safe withdrawal rate and 21% say they’ll do this more frequently in the future
  • 24% have no current plans to adopt a specific risk questionnaire for retirement clients
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Client satisfaction levels are high

Client satisfaction levels are high

Advised clients told us that working with an adviser generally improves their confidence and most are satisfied with the service they receive.

  • 86% of clients say that taking advice increases their confidence of achieving their retirement goals (and none said it made them less confident)
  • Half of clients scored the comprehensibility of advice as 9 or 10 out of 10. Only 11% felt they weren’t getting value from their adviser
  • 92% of clients said they were on track for a retirement that was in line with or better than they expected before seeking advice
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Investment approaches are changing

Investment approaches are changing

Using total return portfolios and selling shares is the most popular approach to generating income but other approaches are gaining ground.

  • 51% of advisers say they always or often adopt the total return approach
  • 34% always or often use income generating portfolios, up from 25% in 2022
  • Usage of the income-led and “bucket” approach are expected to increase over the next few years with a net 7% of firms saying they expect to use these more frequently
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Budget changes will affect retirement advice

Budget changes will affect retirement advice

While the recent Budget wasn’t as radical as some had predicted it will still have a big impact on retirement advice.

  • 72% say that they currently leave drawing on the pension until last to limit inheritance tax and 61% told us a change to the inheritance tax treatment of pensions would affect all or most of their clients
  • The Capital Gains Tax change will also impact with 44% saying it will affect all or most of their clients
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Use of guaranteed income is on the rise

Use of guaranteed income is on the rise

Improved interest rates and concerns about market volatility have reignited client and adviser interest in annuities.

  • 37% of advisers always or often recommend lifetime annuities with 26% always or often recommending fixed-term products
  • Annuity use is on the up with a net 29% expecting to increase lifetime annuity use and nearly a quarter saying they’ll use fixed term products more
  • The main use of annuities is where clients have limited appetite for risk but 35% are using fixed-term annuities to manage sequence of returns risk
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01 /
 

Source: Research conducted by NextWealth for BNY Investments, based on responses to surveys with 208 retirement-focused financial advisers and 254 consumers of retirement advice conducted between 9 September 2024 and 21 September 2024.
 

There has been a real shift in the last two or three years, and the way advice is being delivered around being much more about a lifestyle plan, rather than just the numbers.

UK ADVISER


 

Delving deeper

Reframing investment for retirement income

The risks faced by those seeking retirement income differ from those accumulating wealth. This suggests we need to follow a different approach to assessing risk and investing for retirement income clients.

 Read more

Key takeaways


Understanding objectives

For many retirement clients, the main goal will be generating a stable income in real terms. This requires us to think about risk in terms of the likely impact on real income rather than the more traditional approach of focusing on capital values.


Income approach

We can generate income from investments either by focusing on total return and selling investments to fund income payments or by taking the natural income generated from investments. How we invest and manage risk are very different between the two approaches.
 


Benefits of equity income

Equity income approaches can be a very useful approach for those seeking income. In a total return approach, it can offer equity exposure but with lower volatility and downside risk than other types of equity. For those taking natural income, it can provide a reliable source of growing income.
 

RELATED INSIGHTS

Putting a price on retirement

Have you considered how you would like to spend your retirement, and how much it might cost? It’s a tricky question to answer, but Pensions UK in conjunction with Loughborough University has created the Retirement Living Standards* framework to help you answer exactly that! When considering how much you will need, Pensions UK has categorised the cost of retirement into three possible standards of living – minimum, moderate and comfortable.

Read More

Pounds in pockets: why natural income matters in retirement income planning.

Discover how natural income can support your clients' retirement plans, helping them keep more pounds in their pockets with ease. This article was originally published in IFA Magazine and authored by Sue Whitbread.

Read More

The case for using a managed income investment approach

Richard Parkin, Head of UK Retirement at BNY Investments, explains how a structured Natural Income strategy, like BNY’s Multi-Asset Income Fund, provides a modern, reliable solution for retirement income that supports advisers in delivering sustainable, predictable outcomes amid changing client needs and regulatory expectations. This article was originally published in IFA Magazine and authored by Sue Whitbread.

Read More

Putting the pieces together: Using natural income in retirement

Decumulation in retirement has been described as “the nastiest, hardest, problem in finance”* . This may be true, but it is also one of the most interesting and important. Retirement assets account for around 60% of assets under advice** and are expected to grow further as the next generation of retirees become more reliant on invested solutions to support retirement income. With defined contribution pension assets expected to be nearing £1 trillion by 2030*** , the demand for support in turning those savings to income can only grow. So how do we generate what clients will need to sustain income in retirement?

Read More

Reframing investment for retirement income

The risks faced by those seeking retirement income differ from those accumulating wealth. This suggests we need to follow a different approach to assessing risk and investing for retirement income clients.

Read More

Longevity and the rise of patient capital

Jon Bell, Portfolio Manager of Global Equity Income at Newton Investment Management explores the themes of patient capital and longevity, and why he believes the Global Equity Income fund could provide solutions to their challenges.

Read More

We're seeing a lot more people phasing into retirement. It’s not uncommon to see people into their early 70s still working because they want to. We go through the cashflow and we say, you don't need to work, and they say no, I like it. I enjoy it

UK ADVISER
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About the research

NextWealth, in collaboration with BNY Investments, undertook their seventh survey of retirement income advice in the UK.  The research comprised of:

  • An online survey of advisers to understand the detail of how they are approaching and developing retirement advice.

  • A consumer survey amongst retirement advice clients to learn about their hopes and fears and understand how they feel about the advice they receive.

  • In depth interviews with 10 advisers to get more colour on the findings highlighted by the quantitative research.
0

advisers
surveyed for their
views on key topics

0

end consumers surveyed

Investing for retirement

Discover how the changing retirement landscape could impact investing for retirement.

 Find out more



 

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